Buying and Product Support

All you need to know about buying on the SHINSHURI Leadership Portal and how to get Product Support.


  • Can I purchase items if I am not a member?
  • General Pricing Information


  • Do I need to make separate deposits and accounts for each product I purchase?
  • How do I pay for items in the online shop sites?

Product Support

  • Can I get a refund for an item I have purchased?
  • Common WordPress Installation Issues
  • How do I get support for a product or item I've purchased?
  • How do I give feedback on items/products I've purchased?
  • I have purchased an item twice by mistake what can I do?
  • The SHINSHURI Leadership Support Team

Products Downloads

  • Can I re-download items?
  • How many times can I download a purchased item?
  • What should I do if I'm having trouble downloading a file?
  • Where can I download my purchase?
  • Why can't I download a file I bought previously?
  • Why doesn't my download manager work?


  • Where can I access Invoices and Statements for my account?

Contacting Instructors and Affiliates

  • How do I contact a SHINSHURI Affiliate or Instructor?
  • What should I do if the instructor or affiliate of the Item I purchased is not answering my questions?
  • How do I follow an instructor or affiliate?


  • What are licenses and where can I learn about them?
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